5 Best WordPress Contact Form Plugins for Business Websites

WordPress Contact Form Plugins for Business

A secure and easy to use contact form is one of the key elements of any business website. For WordPress and WooCommerce website owners, there is a huge selection of WordPress contact form plugins to choose from so selecting the right one for your business can be a daunting task.

When our WordPress developers are building websites for Sydney based businesses we will always discuss what the client needs to achieve with their website’s contact forms. For some businesses a simple contact form is all that is needed however some WordPress contact form plugins can do much more that that. From advanced contact forms with conditional fields that become active based on what the user has selected in a previous field to contact forms that can perform calculations and process payments, these are some of our most used WordPress contact form plugins.

How to choose the  best WordPress contact form plugin for your business.

Before diving into the specific WordPress contact form plugins, it’s important to understand the key criteria for selecting the right contact form plugin for your business.

Here are a few factors to consider:

Ease of use and customization options:

Look for plugins that provide an intuitive interface and a user-friendly form builder. Customization options, such as form templates, styling, and layout flexibility, are essential for aligning the contact form with your brand identity.


A lot of business websites will use more than one contact form on their website so choosing a WordPress contact form plugin that will allow you to build both simple and complex forms is important. Installing multiple WordPress contact form plugins on the same website isn’t a good idea so finding a flexible contact form plugin that can build every kind of form your business needs will help your website speed and load times.

Integration with third-party services:

Check if the plugins offer seamless integration with popular tools like email marketing services, customer relationship management (CRM) systems, payment gateways, and social media platforms. This ensures smooth data flow and enables you to leverage your existing tech stack.

Security and spam protection features:

Protecting user data and preventing spam submissions are critical considerations. Look for plugins that provide built-in security measures like CAPTCHA, reCAPTCHA, honeypot fields, and IP blocking.

WordPress contact form plugins we use

Gravity Forms

Gravity Forms WordPress Contact Form Plugin

Overview and features

Gravity Forms is a powerful and versatile contact form plugin that offers advanced functionality. It provides a visual form editor with drag-and-drop capabilities, making it easy to create complex forms without any coding knowledge. Gravity Forms also allows you to implement conditional logic, enabling dynamic form behavior based on user inputs.

Gravity form is the WordPress contact form plugin we use the most when developing WordPress and WooCommerce websites for our clients. Very easy to set up for non technical users, Gravity forms is also capable of creating highly complex forms that will suit even the most elaborate of forms.

Easy Form Creation

Gravity Forms has a visual form editor equipped with drag-and-drop capabilities, allowing you to effortlessly build complex forms without any coding knowledge. Whether you’re a seasoned developer or a non-technical user, you’ll find this plugin intuitive and straightforward.

Advanced Form Creation and Conditional Logic

Gravity Forms takes form creation to the next level by offering an array of advanced features. Need to create multi-page forms? No problem. Want to enable file uploads? Consider it done. The plugin even supports user-generated content, allowing visitors to contribute and interact with your website. But what sets Gravity Forms apart is its conditional logic feature. With this powerful tool, you can display or hide form fields based on user selections. This level of customization creates personalized and interactive forms that cater to each user’s unique needs.

Seamless Integrations and Extensive Add-Ons

Where Gravity Forms really excels is in its ability to integrate with other services. It seamlessly integrates with popular platforms such as MailChimp, PayPal, Stripe, and Salesforce and it also has connections available with services like Google Sheets and Zapier.

By connecting your forms with these services, you can streamline your workflow and collect valuable data more efficiently. Additionally, Gravity Forms offers a wide range of add-ons to extend its functionality even further. From surveys and quizzes to user registration and more, these add-ons empower you to tailor the plugin to your specific requirements.

Pricing Information

As a premium plugin, Gravity Forms offers three pricing tiers: Basic, Pro, and Elite. The Basic license starts at $59 per year and includes one year of support and updates. This pricing structure ensures that you receive support and continuous improvements to the plugin, allowing you to make the most out of your investment.

Get Gravity Forms


WP Forms WordPress Contact Form Plugin

Overview and features

WPForms is another powerful WordPress contact form plugin that is designed for both simple and complex form creation. By simplifying the form creation process through its easy to use drag and drop functionality, WP Forms will allow you to quickly create the perfect contact form for your WordPress or WooCommerce website.

Drag-and-Drop Form Builder

One of the standout features of WPForms is its intuitive drag-and-drop form builder. With this tool, building and designing contact forms becomes a breeze. You don’t need any technical knowledge or coding skills to create stunning forms tailored to your requirements. Simply add the desired fields, rearrange them as needed, and customize their settings to match your preferences. The flexibility of the drag-and-drop interface allows you to experiment and fine-tune your forms until they are just right.

Smart Conditional Logic

WPForms goes beyond basic form creation by offering smart conditional logic. This feature enables advanced form branching, allowing you to create dynamic and interactive forms. With conditional logic, you can set specific actions or responses based on user input, ensuring a personalized experience for your website visitors. By incorporating conditional logic into your forms, you can gather targeted information and guide users through a seamless form-filling process.

Pre-Built Templates and Customisation Options

Time is of the essence, and WPForms understands that. To save you valuable time and effort, WPForms offers a wide selection of pre-built form templates. Whether you need a simple contact form, an order form, a donation form, or more, you can find a template that suits your needs. These templates serve as a solid foundation for your forms, providing a professional appearance right out of the box. Moreover, customizing these templates is a breeze, allowing you to align them with your brand’s aesthetics and requirements effortlessly.

Integrations and Enhancements

WPForms seamlessly integrates with popular email marketing services like MailChimp, AWeber, and Constant Contact. By connecting your contact forms with these services, you can effortlessly grow your email subscriber list and stay in touch with your audience. Additionally, WPForms offers a range of add-ons that enhance its functionality. From payment gateways to CRM systems and other tools, these add-ons provide limitless possibilities for expanding the capabilities of your forms.

Pricing Information

WPForms offers a free version plus a premium version with four pricing tiers: Basic, Plus, Pro, and Elite. The Basic plan, starting at just $39.50 per year, provides essential features to get you started. As you move up the tiers, you gain access to more advanced functionalities, priority support, and additional add-ons. WPForms ensures that you can find a pricing plan that suits your requirements and budget.

Get WP Forms

Formidable Forms

Formidable Forms WordPress Contact Form Plugin

Overview and features

Another great WordPress contact form plugin option, Formidable forms offers an array of features that will allow basic and advanced users to create the perfect contact form for their WordPress website. Similar to Gravity Forms and WP Forms, Formidable Forms also comes with an easy to use drag and drop contact form builder and has a range of add-ons and integrations available that will take your forms to the next level.

Flexible form building options

Creating complex forms is a breeze with Formidable Forms. Its intuitive drag-and-drop form builder allows you to effortlessly design and customize forms according to your specific requirements. Whether you need simple contact forms or intricate multi-page surveys, this plugin offers a wide range of advanced field types to accommodate your needs. Plus, with the option to customize form appearance using built-in themes or your own CSS, you can ensure your forms seamlessly integrate with your website’s design.

Powerful data management and analysis

Managing and analyzing form submissions is a crucial aspect of any contact form plugin. Formidable Forms excels in this area by providing robust data management features. You can easily view, edit, and export form submissions, giving you full control over the collected data. Additionally, the plugin offers comprehensive form entry statistics, reports, and graphs to help you gain valuable insights into form performance and user behavior. With this valuable information at your fingertips, you can make informed decisions to optimize your forms and enhance user engagement.

Integrations and add-ons

Formidable Forms seamlessly integrates with popular email marketing services, payment gateways, and CRM systems. This means you can effortlessly connect your forms to external platforms and automate your workflow. The plugin also offers an impressive selection of add-ons to extend its functionality. Whether you need to enable file uploads, allow front-end editing, or implement user registration forms, Formidable Forms has you covered. With these additional features, you can tailor your forms to meet your specific needs and enhance the user experience.

Pricing information

Formidable Forms a free version available from the WordPress plugin repo but it also has a premium version which offers three pricing plans: Basic, Business, and Elite. The Basic plan, priced at $49.50 per year, includes all the essential features you need to get started. For more advanced functionalities and priority support, you can opt for the Business or Elite plans. Regardless of the plan you choose, you can be confident that Formidable Forms delivers exceptional value for its price, empowering you to create professional and highly functional contact forms.

Get Formidable Forms

Ninja Forms

Ninja Forms WordPress Contact Form Plugin

Overview and Features

Ninja Forms is a versatile and user-friendly WordPress contact form plugin designed to simplify the process of creating and managing forms on your website. With its intuitive interface and powerful features, Ninja Forms allows users of all skill levels to effortlessly build and customize contact forms with ease.

Simple and User-Friendly Interface

At the heart of Ninja Forms lies its commitment to simplicity and user-friendliness. Whether you’re a seasoned developer or a beginner, the intuitive drag-and-drop form builder makes form creation a breeze. With just a few clicks, you can add fields, rearrange their order, and customize their appearance to align with your website’s design. The live preview feature provides instant feedback, allowing you to see changes in real-time, ensuring your forms look and function exactly as you desire.

Conditional Logic and Multi-Part Forms

Ninja Forms takes form customization to the next level with its powerful conditional logic feature. This functionality enables you to create dynamic forms that adapt based on user responses. You can effortlessly show or hide form fields, sections, or even entire pages, providing a personalized and seamless experience for your visitors. Additionally, Ninja Forms supports multi-part forms, allowing you to break down longer forms into smaller, more manageable sections. This not only enhances user experience but also improves form completion rates.

Integrations and Add-Ons

With Ninja Forms, you can effortlessly integrate your forms with popular email marketing services, customer relationship management (CRM) systems, and payment gateways. This seamless integration ensures that your form submissions are seamlessly connected to your preferred tools and workflows, making it easier to manage and analyze data. Additionally, Ninja Forms offers a wide range of add-ons and extensions, allowing you to extend the functionality of your forms. Whether you need to enable file uploads, front-end posting, or advanced calculations, Ninja Forms has you covered.

Pricing Information

Ninja Forms offers a flexible pricing structure to cater to different needs. The plugin provides a free version with basic features, making it accessible to all users. If you require additional functionalities, Ninja Forms offers premium add-ons and extensions separately. This modular approach allows you to choose the specific features you need, ensuring you have a tailored solution that fits your requirements and budget.

Get Ninja Forms

Contact Form 7

Contact Form 7 WordPress Contact Form Plugin

Overview and Features

The most widely used WordPress contact form plugin, Contact Form 7 is renowned for its simplicity, lightweight nature, and outstanding features, making it the perfect choice for creating basic contact forms. Free to use, Contact Form 7 is perfect for the budget conscious website owner who is looking for a simple contact form for their WordPress website.

Lightweight & Easy to Use

One of the standout features of Contact Form 7 is its lightweight design. Unlike other plugins that can burden your website with excessive code and unnecessary features, Contact Form 7 keeps things lean and efficient. By focusing on the essential form functionality, it ensures that your website’s performance remains unaffected while delivering a seamless user experience. The simplicity of Contact Form 7 has made it a go-to solution for countless website owners, resulting in its widespread adoption. Its popularity is further bolstered by a thriving community of users and developers, guaranteeing ongoing support and regular updates.

Extensibility through Extensions

Unlike the other WordPress contact form plugins, Contact Form 7 does not include a lot of features straight out of the box. It does however provide the flexibility to extend its capabilities through various extensions. These extensions serve as powerful add-ons that allow you to customize your forms with advanced functionalities. Imagine being able to incorporate conditional fields, enabling dynamic form elements that adapt based on user input. Or picture implementing multi-step forms, breaking down complex processes into manageable steps for a streamlined user experience.

With Contact Form 7 extensions, you can integrate seamlessly with third-party services, connecting your forms with popular email marketing platforms and other essential tools. These extensions are the key to unlocking the full potential of Contact Form 7, transforming it from a simple form solution to a versatile powerhouse.

Integrations and Add-ons

Contact Form 7 understands the importance of integration. That’s why it offers seamless integration with popular email marketing services and a wide array of third-party tools through its extensions. Whether you want to automatically add form submissions to your email list, synchronize data with a customer relationship management (CRM) system, or integrate with payment gateways, Contact Form 7 has got you covered. These integrations and add-ons expand the functionality of the plugin, allowing you to effortlessly connect your forms with your existing tech stack. Say goodbye to manual data entry and tedious processes—Contact Form 7 empowers you to automate and optimize your workflow.

Pricing Information

Contact Form 7 is a standout choice for budget-conscious businesses. This WordPress contact form plugin is available for free in the WordPress plugin directory, eliminating the need for any upfront investment. You can leverage its essential contact form features without any cost, providing an attractive and cost-effective solution for businesses of all sizes.

Get Contact Form 7


Choosing the right WordPress contact form plugin is crucial for businesses looking to enhance their communication channels and engage with their audience effectively. Gravity Forms, WPForms, Formidable Forms, Ninja Forms, and Contact Form 7 are among the best WordPress contact form plugins available, each offering unique features and advantages. Consider your specific business needs, such as form complexity, integration requirements, and budget, when selecting the most suitable plugin for your website.


1. Are these WordPress contact form plugins suitable for small businesses?

Yes, these WordPress contact form plugins are suitable for small businesses. They offer varying levels of features and pricing plans, allowing businesses of all sizes to find a suitable solution based on their needs and budget.

2. Can I integrate these WordPress contact form plugins with my email marketing service?

Yes, all the mentioned contact form plugins offer integrations with popular email marketing services. You can seamlessly connect your contact form submissions with your email marketing campaigns and automate your lead nurturing process.

3. Do these WordPress contact form plugins offer CAPTCHA or other spam protection measures?

Yes, these contact form plugins provide various spam protection measures, including CAPTCHA, reCAPTCHA, honeypot fields, and IP blocking. These features help prevent automated bots and spam submissions, ensuring that you receive genuine inquiries.

4. Can I create complex forms with conditional logic using these WordPress contact form plugins?

Yes, several of the mentioned contact form plugins, such as Gravity Forms and Formidable Forms, offer advanced form creation capabilities with conditional logic. You can create dynamic forms that adapt to user inputs, showing or hiding form fields based on specific conditions.

5. Which WordPress contact form plugin would be the best choice for e-commerce websites?

For e-commerce websites, plugins like Gravity Forms, WPForms, and Formidable Forms offer features specifically designed to meet the needs of online businesses. These plugins provide seamless integration with payment gateways, enabling you to create order forms and collect payments securely.

Get Started

Ready to get going? Click on one of the buttons below and tell us more about the web design, web development or website fix you need and we will be in touch with you within hours with some options to get your business moving in the right direction